Privacy Policy

Effective Date: 1 Jan, 2024
Last Updated: 1 Jan, 2025

Bharat AI Vyapari ("Company", "we", "our", or "us") is committed to protecting your privacy and ensuring a safe and secure experience for all users of our platform. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you access our website, mobile applications, or services (collectively, the "Platform").

By using Bharat AI Vyapari, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Information We Collect

a. Personal Information

When you register or interact with our services, we may collect:

Name
Phone number
Email address
Business name and category
Location (city/state)
PAN/GST number (if applicable)
UPI ID or other payment details

b. Usage Data & Device Information

IP address
Browser type and version
Device type and OS
Pages visited, actions performed
Time spent on pages

c. AI Interaction Data

We may store anonymized or pseudonymized versions of:

Queries submitted to AI tools
Suggestions generated
Feedback provided by users

2. How We Use Your Information

We use your information to:

Register and manage your account
Offer personalized AI-driven business suggestions and automation
Provide customer support and troubleshoot issues
Improve the accuracy and relevance of our AI models
Send important updates, alerts, or newsletters (only with consent)
Process payments and provide invoices
Comply with legal and regulatory requirements

3. Sharing Your Information

We do not sell your data. We may share your data only with:

Trusted service providers (e.g., cloud storage, analytics, payments) under strict confidentiality
Government authorities or law enforcement, only when legally required
Business affiliates for internal purposes, with proper data safeguards

4. Cookies & Tracking Technologies

We use cookies and similar tools to:

Analyze platform usage
Store user preferences
Improve user experience

You can control cookie settings in your browser at any time.

5. Data Storage & Security

We take your privacy seriously and protect your data using:

Secure servers and encrypted storage
Access control mechanisms
Regular audits and vulnerability testing

6. Your Rights

You may request to:

View or update your data
Delete your account or data
Withdraw consent for marketing communications
Raise concerns about how your data is handled